FAQ

Because understanding the life cycle of your hair is the first step toward revitalizing it, we have gathered here all the answers to the most frequently asked questions from our community.
From the effectiveness of our 100% natural formula and daily application tips to the ideal treatment duration and subscription management, discover everything you need to know to confidently incorporate our hair loss treatment into your hair care routine.
If you still have any questions, our team is always here to guide you step by step toward stronger, thicker, and more vibrant hair.
The Balm
The hair loss balm is a natural hair care treatment designed to strengthen hair, reduce hair loss, and support hair regrowth. It works directly on the scalp to nourish hair follicles and help prevent breakage.
This product is ideal for:
- Men and women experiencing mild to moderate hair loss
- eople with fragile, thin, or brittle hair
- Those looking for a natural hair care treatment to support hair regrowth
Our balms contain only natural and active ingredients:
- Nourishing plant oils (sage essential oil, peppermint essential oil, and olive oil)
- Natural extracts (beeswax)
- Free from sulfates, parabens, and silicones
- Dermatologically tested to ensure scalp safety
No, our balm is formulated without sulfates, parabens, or silicones, to respect the health of your hair and scalp.
Usage and Application
- Apply a small amount to clean, slightly damp hair.
- Gently massage the scalp for 2 to 5 minutes to help stimulate circulation.
- Leave it on for at least 30 minutes, or overnight depending on your preference.
- Rinse thoroughly with lukewarm water and a gentle shampoo.
For best results, using it 2 to 3 times a week is recommended, but you can use it more often if your hair is particularly fragile.
Yes, the balm is suitable for colored, chemically straightened, or permed hair and helps care for it without causing damage.
Effectiveness and Results
Hair growth is a natural process, so initial results are generally visible after 4 to 6 weeks of regular use. Results may vary depending on hair type and scalp condition.
The balm mainly targets hair loss caused by hair fragility or scalp stress.
Safety and Allergies
Yes, our balm has been dermatologically tested under professional supervision to ensure skin tolerance and scalp safety.
It is recommended to check the ingredient list before use. If you have a known allergy to any of the ingredients, perform a patch test on a small area of skin before applying the product.
Purchase and Delivery
You can place your order directly on our website through our secure online store.
We accept credit and debit cards through secure payment processing via Stripe.
Standard delivery usually takes between 2 and 10 business days, depending on your location.
Yes, we offer a satisfaction or money-back guarantee within 14 days of receiving the product, provided that it is returned in its original packaging.
